Frequently Asked Questions
Quick answers about booking experiences, conferences, and partnering with JapaVerse.
What is JapaVerse?
JapaVerse is a platform for curated travel experiences, cultural events, and professional conferences across Africa and beyond—
designed for authenticity, value, and ease of booking.
Can I book flights on JapaVerse?
Not at the moment. We focus on experiences and conferences. We’ll point you to travel tips and logistics so you can plan flights
with your preferred airline or agent.
How do I book an experience or conference?
Open any experience page, select your preferred option, and complete the form. You’ll receive a confirmation email with your booking
details and next steps.
Which destinations does JapaVerse cover?
We highlight African destinations prominently while also listing select global events and conferences. Availability varies by season
and partner inventory.
Are the experiences vetted?
Yes. We curate and review experiences and partners for authenticity, safety, and value. Listings include clear descriptions and
terms so you know exactly what to expect.
What payment options are available?
We support secure online payments via trusted gateways. Flutterwave
What is your cancellation and refund policy?
Policies are set by individual organizers and may vary. Please review the cancellation terms on each experience page before booking
and contact support if you need clarification.
Can vendors or businesses partner with JapaVerse?
Absolutely. Join our vendor waitlist to showcase your experiences or services on JapaVerse. Join the waitlist.
Do you support group or corporate bookings?
Yes. We can facilitate group, institutional, or corporate bookings. Share your requirements via the experience page or contact support for
a tailored quote.
How do I contact JapaVerse?
Use our Contact Us page or email us at info@japaverse.tashi.travel. We’re here to help.